Can I Take Your Order?
We're opening a brand new diner, and each customer can have their current order set, which will add to their list of orders.
class Customer
attr_reader :orders
def initialize
@orders = []
end
def current_order
@orders.last
end
def current_order=(new_order)
@orders << new_order
"thank you for being our valued customer"
end
end
Because customer service is our top priority, we provide a message whenever they place an order reminding them how lucky we feel to be serving them their meal.
Negative Reviews
After our soft opening, we're excited to read everyone's favorable comments about their food. However, we're getting slammed with bad reviews about our curt interactions with customers when they place an order. We went out of our way to modify the setter's return value to give a special message; what's wrong?
Mystery Shopper
In order to get to the bottom of this, we put on our fake mustache and glasses to go undercover at our own restaurant. What we find shocks us.
irb(main):001:0> definitely_not_the_owner = Customer.new
irb(main):002:0> definitely_not_the_owner.current_order = "pancakes"
=> "pancakes"
That's not the welcoming experience we explicitly developed! We shouldn't be barking back their order in a matter of fact way; we should be thanking them. Something surprising is happening here; now we need to find what it is.
Training Manual
Our method is explicit about what the return value should be.
def current_order=(new_order)
@orders << new_order
"thank you for being our valued customer"
end
We expect the last thing evaluated in the method to be what's returned to the caller. And that's the case...most of the time. After consulting Ruby's documentation, we find an exception:
Note that for assignment methods the return value will be ignored when using the assignment syntax. Instead, the argument will be returned
This is our exact case! Our setter method to set the current order is returning the argument passed to it, and not the result of the last line. It's being completely ignored in favor of the argument.
Demanding Exceptional Service
The documentation does provide a way in which customers can see our nice message though:
The actual return value will be returned when invoking the method directly
So, while we cannot enforce it, if callers know the right way to ask, we'll thank them.
irb(main):001:0> customer = Customer.new
irb(main):002:0> customer.current_order = "pancakes"
=> "pancakes"
irb(main):003:0> customer.public_send(:current_order=, "french toast")
=> "thank you for being our valued customer"
Setting The Table For Next Time
Ruby setter, or assignment, methods have a special understanding and expectation for what they'll return. This helps enforce a consistent API, but can lead to surprising results when writing your own setter method.
Setter methods will return the argument passed to it, regardless of what the last evaluated statement in the method is. Callers can receive the value of the last statement if they call the method in a particular way; however, it would be very unconventional to expect someone to do that.
In the case of our restaurant, that meant a pivoting in our branding. We started positioning ourselves as an outfit focused on intense efficiency and limited customer interaction - with a secret message any customer in the know can pass us to force a little more welcoming of a response with any new order.