White Paper on AI Agent Software Industry (2025)
Subtitle: Technological Evolution, Application Innovation, and Future Prospects
1、 Executive Summary
As a cutting-edge field of generative AI, AI agents are moving from theoretical exploration to large-scale commercialization. Its core lies in autonomous perception, reasoning, and action capabilities, which reconstruct enterprise workflows and individual productivity by combining technologies such as Large Language Modeling (LLM), reinforcement learning, and multi-agent collaboration [1] [6] [18]. This white paper is based on authoritative global reports and industry practices, systematically analyzing the technical architecture, application scenarios, challenges, and trends of AI agents, providing strategic guidance for industry participants.
2、 Technical architecture and core capabilities

1. Hierarchical architecture Model Layer: Using LLM as the core, combined with GPT-4, Claude and other models to achieve semantic understanding and generation [4] [12]. Tool Layer: integrates tools such as RAG (Retrieval Enhanced Generation), API calling, multimodal interaction (text, image, voice), etc., breaking through the limitations of training data [6] [19]. The orchestration layer: coordinates multi-agent collaboration, dynamically plans task paths, and optimizes resource allocation, such as the Microsoft AutoGen framework [8] [13].
2. Key abilities Autonomous decision-making: Correcting actions through reflection mechanisms and real-time data iteration [4] [16]. Complex task decomposition: Breaking down abstract goals (such as "increasing sales") into executable steps and dynamically adjusting strategies based on market analysis [3] [18]. Multi agent collaboration: Internal division of labor and collaboration within a distributed system, such as efficient linkage of coding, testing, and deploying agents within a development team [2] [8]. 3、 Industry Applications and Typical Cases
3. Enterprise services Software development: Devin (Cognition) can independently complete code writing and debugging, and OpenDevin performs better than human engineers in SWE bench testing [2]. Process automation: Kognitos achieves order management and financial service automation through natural language instructions, reducing manual intervention by 80%. Customer Operations: MultiOn's Agent Q combines reinforcement learning to optimize marketing strategies, with an expected coverage of 30% of e-commerce customer service scenarios by 2025 [2] [5].
4. Terminal scenario Generative AI mobile phone: integrates multimodal models to achieve real-time content generation and situational awareness on the device side (such as MediaTek's solution) [12]. Smart Factory: AI agents coordinate device maintenance and supply chain scheduling. Gartner predicts that 20% of factories will deploy such systems by 2028.
5. Emerging fields Vertical industry agency: In professional scenarios such as medical diagnosis and legal consulting, the market size of vertical AI agency may reach 10 times that of SaaS [20].