Enterprise Resource Planning (ERP) systems play a critical role in the success of your organization. To succeed, it is crucial that your business users embrace your ERP seamlessly. A poor adoption to ERP ultimately leads to financial and operational losses. To avoid this, you have to be serious about user acceptance testing (UAT).

In this blog, we’ll highlight the importance and best practices for UAT in Oracle Cloud applications. We’ll also spotlight how UAT helps in handling change management.

What is UAT testing in Oracle
This is the final round of testing that takes place right after system, functional, and integration testing. During UAT testing, the Oracle applications are validated by business users to know whether or not they can support day-to-day business processes. UAT is a critical testing type as it ensures that Oracle Cloud ERP meets actual, real-world business requirements. And end-users will only adopt an Oracle ERP if their real world business needs are met.

In other words, user acceptance testing allows business users to use the Oracle Cloud Applications in the test environment. If the Oracle Apps meet the requirements of key users, they will be deployed in the production environment, else developers need to fix the issues. Also, read our blog user acceptance testing and why it matters to understand its importance.

Read next: User Acceptance Testing: The Key to ERP Implementation Success
Challenges in UAT for Oracle Cloud Apps
‍Offloading UAT to functional testers
Due to unavailability of end users, UAT is often assigned to functional testers. However, functional testing is different from UAT and involvement of functional testers kills the basic essence of UAT testing.

Functional testing is all about verifying that transactions across Oracle are handled appropriately.

On the other hand, UAT is all about validating whether or not the end users are able to perform their daily tasks easily using the Oracle Cloud Apps.

Poor planning
UAT takes place after the completion of software development. If the previous stages took more time as allocated, the delays are likely to impact the UAT. In order to keep software release within timeframes, organizations often reduce UAT time.

Poor communication

Development & QA teams often work in silos. Often vague reporting can delay a fix for a day. To avoid this, bugs should be reported with plenty of detailed information that can be easily interpreted and understood by dev teams.

Read next: How UAT Testing Leads to Higher ERP User Adoption
Best practices for UAT in Oracle
Some of the best practices for UAT in Oracle are listed below:

Involvement of business users is critical in UAT testing of Oracle Cloud Applications. They know the ins-and-outs of their daily processes and have a better understanding of how the Oracle Applications should perform in the real world.
Enough time should be provided for each UAT phase to be completed. Having enough time means that business users can document acceptance criteria, test cases, and business scenarios effortlessly.
Since business users are non-technical folks, organizations should empower them with no code test automation platforms. It can help them effortlessly create test automation scripts to avoid any last minute hassle.
Reporting plays a crucial role in bug fixing. Thus, organizations should empower business users with test automation solutions. They allow business users to seamlessly take screenshots or recordings and forward these details to development teams.

Opkey is an industry's leading no-code test automation platform. Opkey supports 14+ enterprise applications and helps in SAP UAT, Workday UAT, Salesforce UAT, and Oracle's UAT.