This is a little fictional story. It's based on some experience I've had recently.
[1] Monday 9:00
[org/project] If I open the browser, it makes the payment again.
Yeah, that's all I'm giving you
My reaction: 🧐 > 😳 > 😱 > 😑
- I respond: "Could you please add more information or explain what steps you did to encounter such an issue?"
- They reply with: Oh yeah, super sorry actually. I will be explaining stuff better in the future.
[2] Thursday 10:00 (the future)
[org/project] Button is not working.
Yeah, so that button is not working, can you fix it?
My reaction: 🧐 > 😳 > 😱 > 😑
- I respond: "What button are we talking here? Is it the button or the button button?"
- They reply with: No the link at the bottom of the page, it's obvious. Just fix it.
- Me: 😑
[3] Friday 12:00
- I reply to the issue above: Fixed, the link is already working. Closing this.
- 2 seconds later they reply: Oh no, I meant the link in this other page no one uses, we need it in 5 minutes...
- Me: 😑 > 🤬
[4] Saturday 16:00
- Me: 🤬 Fuck them, fuck them fuck them very much!
[5] Sunday 20:00
- Me: 🤬 Fuck them, fuck them fuck them very much!
GOTO [1]
This is just intended as a little bit of a joke, but bad issue descriptions are a pain in the arse and there should be legal actions against them. No, seriously.
Now it's your turn.
What are the worst issues you have seen or have been assigned to?
References:
- Cover image from shutterstock