Bridging Healthcare Gap: GenAI Therapist with human empathy (Part 1)

Danny Chan - Sep 14 - - Dev Community

Build an AI startup product:

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  1. Brainstorm an idea
  2. Invite friends to join the team
  3. Study research papers
  4. Compare projects in the marketplace
  5. Create a business model
  6. Build a proof-of-concept prototype
  7. Test products/services
  8. Gather user feedback
  9. Invite more friends to join the team
  10. Optimize products/services

Spend a lot of human resources, time, and effort.

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Product Team:

Product Owner

  • Come up with a project idea

Researcher

  • Study research papers, latest technology

Project Manager

  • Create documents, integrate with technology

Tech Team:

Front-end Developer

  • Build the user interface

Back-end Developer

  • Build the automated system

DevOps Developer

  • Build the infrastructure

Design Team:

User Experience Designer

  • Create the app/web/devices

Graphic Designer

  • Branding and marketing materials

Photographer

  • Video and pictures for social media


Build an AI startup product now:

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Product Owner comes up with an idea. AI replaces most of team members.

Product Team:

Product Owner

  • Come up with an idea

AI Team:

AI Researcher

  • Study research papers, latest technology

AI Project Manager

  • Create documents, integrate with technology

AI Front-end Developer

  • Build the user interface

AI Back-end Developer

  • Build the automated system

AI DevOps Developer

  • Build the infrastructure

AI User Experience Designer

  • Create the app/web/devices

AI Graphic Designer

  • Branding and marketing materials

AI Photographer

  • Video and pictures for social media


AI projects solve real world problem:

The most innovative, creative, amazing, brilliant ideas
come from your daily life.
Find real-world problems that are happening every day.
Aim to help people have a better life and obtain happiness.

Before seeking a solution through the planning process,
you must fully understand the complex problems.



Research before start:

Understand why the problem happened through
(1) University academic papers
(2) Research papers from analysts
(3) Documentation
(4) Writing papers
(5) Studying from authorized newspapers



Double Diamond Process:

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Before solving problems in the right way,
make sure you are addressing the right problem.

Gathering more info
Generating more ideas
Thinking big

Editing down
Making tough choices
Driving towards an answer



Start With disappointed society issue:

Hong Kong, China's top financial tech region

Long working hours

  • From 8:00 AM to 8:00 PM
  • Take 2 hours by bus for going to work daily

High workload and tight schedule

  • Difficult to take sick leave

Insufficient medical resources

  • Difficult to make an appointment with a doctor
  • Long waiting time for patients


Existing patient journey:

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Day 1
Upset

  • Get hurt
  • Use potion tape to cover skin trauma

Day 3
Extremely worried, fearful, nervous

  • Skin trauma get infected

Day 4
Feeling better

  • Apply for sick leave at work
  • Make an appointment with doctor
  • Get antibiotics and skin ointments

Day 8
Feeling Uncomfortable

  • Apply for sick leave at work
  • Make a follow-up appointment with doctor
  • Get antibiotics & skin ointments


Existing society problems:

Lack of diagnostic support

  • Difficult to book an appointment with a doctor

Mental health care

  • Sense of fear, feeling unsafe due to lack of medical resources

High potential treatment costs

  • Blue collar worker: Taking sick leave from work
  • Housewife: Hiring babysitters for their children

Low transparency of treatment

  • Patients have difficulty accessing their medical records

Shortage of follow-up support

  • More difficult to schedule follow-up appointments


Start-up Idea:

Can I do something to help people?

  • Yes. Make the world a better place.

Can I provide extra support?

  • Yes. make medical system more comfortable for everyone.

Can technology solve real-world problems?

  • Yes. We can upgrade the medical system with technology.

Can Generative AI create experiences within society?

  • Yes. AI can comfort and support patients.
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