Ticketing Integration Plugin for Cumulocity IoT
This plugin consists of three widgets that allows to configure Ticketing Integration microservice, create tickets and view tickets.
This plugin is supported for Cumulocity IoT UI version >= 1016.x.x and Application Builder version >= 2.0.0.
Ticketing Integration Setup widget
This widget allows to configure the Ticketing Integration microservice, list the tickets and draw related charts for analysis.
Configuration - to add the widget on dashboard
- Make sure you have successfully installed the plugin.
- Go to an application's dashbord and click on
Add widget
. - Choose
Ticketing Integration Setup
widget. -
Title
is the title of widget. Provide a relevant name. You may choose to hide this. Go toAppearance
tab and chooseHidden
underWidget header style
. -
Platform
is ticketing platform- Choose
webMethods AgileApps
to integrate with webMethods AgileApps directly-
Tenant url
is base url of ticketing platform. It must not end on '/'…
-
- Choose